Customer Service
CONTACT US

If you have a problem with an order or would like to make a custom order please email Victoriasmonograms@gmail.com

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Frequently Asked Questions

1. Do you accept custom orders?

     -I love custom orders! Just head over the the Contact tab and shoot me a message with any ideas you are thinking about and I would be happy to make something special for you!

2. How are prices determined?

    -Prices are based on the size on the decal, measurements are based on the longest side of the design. (Ex: Anchor will be measured in height, Whale will be measured in width.)

3. Do the decals stick to anything?

    -Decals stick to most hard surfaces (Ex: laptops, cups, phones, notebooks, car windows, etc.) Decals can be used on some silicone products but may not stick as well. 

4. How do I wash my cup/mug/glass?

    -All cups, mugs, and glasses are hand-wash only to preserve the design. Do not soak the cup or scrub it with a rough sponge/rag as it may mess with the design.

5.  Do you offer your products wholesale?

    -I do not currently offer wholesale, but if you are interested send me a message on the Contact tab and we can discuss it. 

6. How soon will I receive my order?

    -Decals ship in 3-5 days, mugs and cups ship in 1-2 weeks.